Posts Tagged ‘business decisions’

Do You Know Which Referral Source Drives the Most Traffic

August 4th, 2010 by Richard Zwicky


As you may be aware, we collect a lot of data at Eightfold Logic, and have been doing so for a few years. Last week, I was looking at the lists of online marketers, and the voting numbers, and began to think about them in the context of traffic delivered, and its value. I had a broad sampling run from a swathe of web sites across industries and geographies to ascertain which channels deliver the most raw referral traffic. Later, in another post, I’ll dive into quality.

Sample size: 1 week of data, 36,164,959 unique referrals. (original sessions, excluding bots etc)

Referral Source
Search 24.04%
Links 16.64%
Social Media / Social Networking sites 1.56%
Everything Else (including Direct) 57.75%

It’s amazing how much marketing attention is focused on social considering the volume of referrals it drives to businesses, relative to other customer acquisition channels. However, it’s understood that used effectively, social is more about the pre-site-visit experience, and market awareness. That said, very few organizations are using social media marketing effectively. Effectively harnessing this inbound marketing channel opportunity will be of paramount importance going forward for companies to survive and succeed.

Richard Zwicky - @rzwicky


Weekly Search Engine Market Share Update

October 20th, 2009 by Richard Zwicky

Last week I published information about how the market shares for the search engines have evolved over the last few months. I’m going to attempt to post updates almost every week, offset randomly by other interesting trends such as browser share numbers. This week, I’ve put together a weekly update, as quite a few people emailed me about the evolving trends.

To highlight the trend, I’ll re-post the data from early September.

search engine market shares for search engine usage based on searchers located in the US

Google Yahoo Bing Others
September 7 78.68% 11.51%  6.80%  4.06%
September 14 78.35% 11.13%  6.50%  4.02%
September 21 77.43% 11.35%  7.11%  4.12%
September 28 77.65% 10.80%  7.27%  4.28%
October 4 77.78% 10.66%  7.23%  4.25%
October 12 77.78% 10.66%  7.21%  4.36%
October 18 77.89% 10.65%  7.29%  4.16%

Again, this data represents search engine click through activity where the people initiating the searches are located in the U.S. At some point I’ll present information on global search activity.


Google Chrome, Safari and Firefox Continue to Grow; Don't Ignore Mobile

October 6th, 2009 by Richard Zwicky

Around this time last year, I looked at browser market share in the context of Google’s Chrome browser release. The market has definitely changed quite a bit since last year. Most surprisingly for me is how Chrome rebounded from a soft launch. Firefox, Chrome and Safari now account for nearly 31% of search queries worldwide, up 50% over September, 2008. Interestingly, Firefox and Safari have both grown by almost 45% in their combined market share vs. November, 2008.

At first glance this particular data set doesn’t appear to help much with SEO. But usability is a major concern of any SEO, and browser compatibility is key to usability. So SEOs need to understand these trends and plan accordingly to render properly within the leading browsers.

Separately, my friend Cindy Krum is always asking me about mobile browser data. Total mobile browser market share now surpasses 1% of all search engine referral browser views. Not surprisingly, the iPhone leads the pack at is at almost 0.6% marketshare, which is significant, and double the share vs. April of this year. RIM, Opera and Android and a few others make up the remainder. One year ago, Android was a non-issue. Now, it’s 0.04%. Still tiny, but noticeable. SEOs need to pay attention to this emerging trend. The real estate in the organic listings on the mobile browsers is much smaller, and the likelihood of people on mobile browsers going to page 2 in the results is also lower, so being at the top of the page one listings in mobile really is all that matters.

July 2009 August 2009 September 2009
MSIE (all) 67.59% 66.75% 66.61%
Firefox 19.09% 21.99% 21.13%
Safari 5.12% 6.86% 7.08%
Chrome 1.83% 2.27% 2.38%
iPhone 0.45% 0.59% 0.58%
Android 0.04% 0.04% 0.04%

About the data. Enquisite works with thousands of sites worldwide and captures a trove of relevant search-related data every day. The browser shares reported here are based on data from a selection of Enquisite-tagged sites that cumulatively represent over 350 million page views/month, across most major industry sectors - a very significant sample size.

Lastly, yesterday marked the kick-off for SMX East. Sadly, I’m not going to be there this year, as I had to bow out at the last minute for personal reasons. I know a few people, Jessica Bowman among them, had commented that were looking forward to some data, so in that vein, I hope this provides some insight into what’s going on in the search world. More data on blog posts to come.

postscript - for those who don’t like having 2 windows open… here’s the numbers from last year…

Date Chrome Firefox Safari MS IE (All)
09/30/08 0.501% 15.007% 4.321% 79.832%
10/15/08 0.433% 15.387% 4.178% 79.592%
10/20/08 0.462% 15.643% 4.296% 79.183%

New Enquisite Feature - Map Overlays

January 13th, 2009 by Richard Zwicky

Sure, map overlays are nothing new to analytics. Unfortunately, there hasn’t been an analytics package that lets you geographically segment just your search traffic, and view it on a map — until now. I’m delighted to announce that we’ve just added Map Overlays functionality to Enquisite Pro. Let me spend a moment telling you more about why we felt this was so important.

We found that reading the list of cities that are sending you what traffic is interesting and valuable, but let’s face it-seeing that search traffic spread out on a map is much, much cooler. Heck, even I was surprised when I saw Enquisite’s own search referral data laid out on a map!

Using Map Overlays you can visualize traffic globally, by country, state (province / region), or city. We didn’t drill down to zip code, but might in future, if enough people request it. Nonetheless, in the matter of 5 seconds I was able to visualize traffic on a state-by-state basis. I discovered that Missouri sends far more traffic than I would’ve expected and Texas sends fewer referrals than I would have thought. That tells me one thing—we’ve got lots of opportunity for growth within Texas.

But Map Overlays doesn’t just work to show you search referrals by geographic area-We also created it to be able to plot actions and conversions. One thing that’s pretty interesting to do is to plot the search referral traffic to the site on a state-by-state basis, then filter it just to look at particular inquiries, and compare referrals to conversions. Sure helps it easy to make smarter business decisions.

For example—in looking at Enquisite’s data, our international traffic is dominated by the U.S. and Canada, followed by the rest of the world. But when I filter by inquiries, the patterns change-and quite stunningly, mirror our conference appearances. Adding time and city constraints show an even tighter connection–we see visitors from Paris and areas around it after SES Paris last January; from Bavaria, where Search Marketing Expo Munich was held; and so on. Amazing.

Taking advantage of Map Overlays is easy. Open up your Longtail report and where the longtail graph appears, you’ll see a button that says “Map.” Click it, and watch as the longtail graph disappears, and the map comes into view. And if you create a view you’d like to go back to, just build and save those segments, then apply them to any future maps. How’s that for a much more efficient way to work?

We said before that we tackle the problems that help you turn data into action—so how does Map Overlays help you do just that? By giving you visual cues. Looking at rows and columns of data, it’s hard to spot areas that are not sending you traffic, but plot that same data on a map, and at-a-glance you can see where those holes are, and also which areas are unusually active.

So what do you do with this information? 1) Buy geo-targeted ads to test these markets, and 2) Get some links from geographic areas that are underperforming. An often-neglected search engine algorithm value is that of geographic links. For instance, if your site doesn’t have any links from Texas, your site will likely underperform in searches from that marketplace.

Which makes sense. If you don’t have any links from sites or businesses situated in Texas, then the search engines will assume that the subject matter on your site is not of interest to people there. Why would the engines show your site as well-placed or as often as another site with similar content and lots of links from Texas? They won’t. But unless you do the analysis, you’d never know that Texas was underperforming, nor would you know to concentrate at least a handful of link building efforts in Texas. By seeing the information on a map, you’re ready to immediately take action.

You like what you’re seeing here? It’s just a start. If you’re interested in learning more about how Enquisite can help you save time and do even cooler stuff with your campaigns, you should check out one of our sales engineer Joe’s weekly webinars. During the webinars, Joe answers questions, and demonstrates things you’ve likely never seen—and best of all, these educational training sessions are free!

Like I said before, these are some exciting times at Enquisite. We’re glad you’re here to take part in them. As always, please feel free to send me feedback, comments, or questions.